When gambling at any online casino, you might experience
some issues. If that happens you are entitled to make a
complaint with official government regulatory bodies which
issue licences or an independent regulatory bodies, such as
AskGamblers.
If you are experiencing any issues with KING BILLY CASINO regarding Payment, Bonuses, Software, Deposit, Accounts or
other, you are welcome to file a complaint with
the AskGamblers
Casino Complaints Service.
As it is important for us to be transparent, KING BILLY CASINO has joined AskGamblers circle of trust. We urge
players
who have complaints to post them publicly via the unique
AskGamblers Casino Complaint Service.
To encourage both our casino and the player to solve a
potential issue as quickly as possible, there is a timer
installed, so actually each party has 96h to respond. Failure
of each party to do so within the given timeframe will result
in the closure of the complaint. Hopefully, it won’t come to
this, but if it by any means does, we are willing to do our
best to resolve all issues in the best possible way.