King Billy Casino is committed to endorse responsible gaming as a policy of its customer care and social responsibility. Gambling at an online casino is done solely for entertainment purposes. However, there is a certain percentage of people who tend to lose control over their gambling habit. Before starting to play, it is important to realize that gaming should never be viewed as a source of income or means of recovery from debts. It is always useful to keep track of the time and the amount of money spent at King Billy Casino daily.
If you think that you have been spending more money than you can afford, or gambling has started to interfere with your normal daily routines, King Billy Casino strongly advises to consider measures that have been proven to help, such as setting Personal Limits on your gaming activities, opting for Self-Exclusion, and seeking support from trusted independent bodies.
To assist you in gambling responsibly King Billy Casino has limits on deposits, losses and wager amounts that you can set yourself. This feature can be accessed within your user profile.
Limits can be amended at any time. You are free to increase the limit as well however the increase will take 7 days to become effective. If you require further information regarding the Personal Limits feature, please contact support.
Deposit Limit. You can set a limit on your deposits on a daily, weekly or monthly basis.
Loss Limit. You can set a limit on your losses on a daily, weekly or monthly basis.
Wager Limit. You can set a limit on the wagered amount on a daily, weekly or monthly basis.
In case you need to take a break from gambling, there is a self-exclusion option which can be activated by the customer by contacting Support. Self-exclusion means that your account will remain closed for a minimum period of 6, 9 or 12 months and will not be reactivated whatsoever during the exclusion period. Upon activation, your user account will immediately be disabled and you will be excluded from all promotional offers for the set period and you will not be able to deposit or withdraw funds. Upon expiring, their accounts cannot be automatically re-activated, and need to contact Support to unlock it. Re-activation is taking 24 hours to process. This is the major difference to a standard account closure request. Should you wish to activate permanent self-exclusion you may do so by contacting support at firstname.lastname@example.org stating your reasons and you will be permanently blocked with immediate effect.
If you are considering self-exclusion, please remember to contact all gambling companies with whom you have accounts and ask to self-exclude with them too.
King Billy Casino will use reasonable endeavors to ensure compliance with your self-exclusion. However you accept that we have no responsibility or liability whatsoever if you continue gambling and/or seek to use the Website and we fail to recognize or determine that. We also recommend that consideration is given to the installation of software that will allow you to block access to internet gambling websites.
You can also set a Cooling-Off Limit for 1 week, 1 month, 3 months, or 6 months. While the limit is active, you cannot deposit to the casino and you will be excluded from all promotional offers for the set period (although you may still withdraw remaining funds). Cooling-Off period is applied to your account immediately. Upon its expiry your account will automatically be re-activated.
Underage Gambling - It is illegal for anyone under the age of 18 to open an account or gamble on King Billy Casino. We carry out age verification checks on all customers who use payment mechanisms which are available to persons under 18 years of age and additionally perform random age verification checks on customers using other forms of funding mechanisms. Please note that anyone under the age of 18 found to be using the site will have all winnings forfeited and may also be reported to the respective authorities.
Filtering Systems - Filtering solutions allow parents to regulate access to the Internet, based on their chosen criteria. Parents can use filters to prevent their children from accessing, amongst other things, gambling websites. If you share your computer with friends or family who are under legal age to register or bet with our site or have requested self-exclusion from gambling sites, please consider parental filtering solutions.
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